In this insightful article, we delve deep into the mind and experience of Santhosh Pittan, a seasoned professional with an extensive background across numerous areas of expertise including Digital Transformation, Operations Transformation/Innovation, and Customer Experience Excellence. Pittan's prowess extends further to encompass skills in Telecom BSS, ITIL, Agile Project Management, and even Coaching and Mentoring.

Motivated by his desire to share his experience and mentor others for the betterment of the organizations he's associated with, Pittan also expresses his aspirations to expand his network, become an industry influencer, and garner financial benefits. Proficient in ITIL process set up, Operations and Digital Transformations, and Telecom BSS Architecture and Implementations, Pittan brings a wealth of knowledge to the table.

The seasoned advisor also shares his visionary thoughts on disruptive trends in his industry, emphasizing the significant changes that Generative AI and 5G advancements are set to bring. Additionally, he candidly reveals his experiences, providing details about some of the most impactful projects and decisions he has made as an executive, such as the telecom billing systems implementation at Spice Telecom in India. Immerse yourself in the enlightening world of Santhosh Pittan, as we explore his expert insights and vast career experience.

What are your areas of expertise?

Digital Transformation, Operations Transformation/Innovation, Customer Experience Excellence, Telecom BSS, ITIL, Agile Project Management, Coaching and Mentoring, Team Building, P&L Management, Sales, Contracting, Negotiations and Legal.

What's your main motivation for being an advisor?

To share my experience and mentor for the betterment of the organizations I am associated with, grow my network, become an industry influencer and reformer, and for financial benefits.

What types of situations are you capable of advising on?

ITIL process set up, Operations and Digital Transformations, Telecom BSS Architecture and Implementations, Contracting.

Do you see any disruptive trends on the horizon in your industry or position?

Generative AI and 5G advancements will make significant changes in the world, and the IT industry, in particular. AI literacy will be a must going forward, as everything we interact with will have some form of involvement or influence by AI.

Could you tell me about the most impactful project or decision you've been involved in as an executive?

The implementation of telecom billing systems at Spice Telecom in India was one of the largest and most impactful projects I've been involved in. There have been other similarly sized ones, but the Spice Telecom project was almost fully reliant on my decision making. I commanded and led the team to great success, almost like an Army Chief.

In conclusion, it is undeniable that Santosh Pittan's extensive portfolio of skills makes him an immense asset to any organization seeking progressive transformation.

His experiences with Digital Transformation, Operations Transformation/Innovation, and Customer Experience Excellence demonstrate a unique ability to shape businesses for the digital age. With his proven expertise in Telecom BSS, ITML, Agile Project Management, as well as Coaching and Mentoring, he is well-equipped to aid teams in their journey towards efficiency and higher performance levels.

Furthermore, Santosh's adeptness in team building, P&L Management, Sales, Contracting, Negotiations, and Legal spheres ensure that he brings a holistic perspective to all business activities. His expertise ascertains a balance of technical knowledge, leadership skills, and business aptitude - a rare combination in today's dynamic and complex business landscape.

For those seeking a visionary advisor to navigate the potential challenges and opportunities of today's corporate world, Santosh Pittan is available for hire on AdvisoryCloud. Let his multifaceted experience and prowess guide your organization to new heights. Draw upon his wealth of knowledge, initiate a meaningful transformation, and embark on a journey towards progressive excellence together."